Midwest Landscapes takes great pride in providing a product that stands the test of time. However, we realize that there are times that items need attention, service or warranty work. If you are unsure about whether your new plantings are experiencing transplant shock or are actively declining, PLEASE FILL OUT THE WARRANTY REQUEST FORM BELOW AS SOON AS POSSIBLE, not waiting until the plant(s) are completely dead.

Service Request Form

Your information(*required)

Closing Date:
Homeowner 1 Homeowner 2
*First Name:
First Name:
*Last Name:
Last Name:
*Home Phone:
Home Phone:
*Mobile Phone:
Mobile Phone:

Service Requested (Check all that apply)

This is my warranty registration and I would like to schedule the following:

Don't worry if it is 6 months until winter or spring, we'll get it put on the calendar and call you when it gets closer.


Irrigation Issue:

Please provide a description of your problem. Be as detailed as possible so that we can properly assess your problem and allow for the proper time to make the repairs needed.

  • The system runs at the wrong times.
  • A head is broken.
  • One area stays wet all the time.

When we come out to service your irrigation system our technicians will need access to your control clock and the water shut-off. It is also helpful if you mark the problem area or sprinkler head.

Landscape Issue:

Please provide a description of the items to be inspected for repair or replacement. Please be as specific as possible regarding the quantities and names of plants. If you are unsure about the name or type of plant, see below for instructions on submitting a photo.

Where on your property is the problem located? If there is more than one issue or item that you'd like for us to look at, please provide locations of all items.

Do you prefer to be home when we come by?


Please add any details/information that you feel is relevant to your request.


To submit a photo of the Warranty item, please email image to service@midwestlandscapes.com.

We will send a project manager out to inspect your warranty request and will contact you with information/recommendations. A work order/proposal will be sent to you for approval before any work is performed.

For general diagnosis and any necessary repairs, I understand and agree that a $75 per man hour, plus retail material charges may be invoiced to me if it is determined that my request is not covered by Midwest Landscapes' limited warranty. Typical charges may vary and range from $150 to $270+ for a requested site visit and repair.

For our complete warranty policy, please click here.

I agree to the above terms*

You will probably hear from us within a few business days. However, should we not respond or resolve these issues in a timely or appropriate manner, please do not hesitate to call and personally inquire by phone (763) 241-1320 ext. 104.

From the quality of their staff to the quality of products installed, Midwest Landscapes has exceeded our expectations. The timeliness of installation, attention to detail and warranty follow-up is simply outstanding. Midwest’s project managers are professional, accurate and polished. They managed the project schedules seamlessly and worked directly with Owners and Architects alike throughout our product selection process. They also offered several value engineering ideas to help keep projects within budgets. Midwest Landscapes field workers are extremely detail oriented, and mindful of their surroundings. They always left the project site neat and orderly. Whether it was a simple tree trimming, laying new sod, or training Owner’s personnel on the sprinkler equipment, their staff left every Owner (and us for that matter) completely satisfied.

Kory Carlston, Project Manager, Crawford Merz Anderson
Midwest Landscapes Photo Gallery